What is the On-Campus Marketing Program?
This program allows students, faculty and staff to promote the TextbookWheel.com website around campus and earn referral money. Please visit this page for more information.
How do I get paid?
When placing your buyback order, you choose to get paid via PayPal or by Check. Checks are sent via USPS First-Class mail. If you have not received your check 21 days after getting a payment notification email please contact us at info@textbookwheel.com and we will issue a stop payment and mail you a new check. If you choose to be paid via PayPal be sure and enter your PayPal e-mail address when placing your buyback order. Payments are sent within 24-48 hours of receiving and processing your order.
What is your mailing address?
Send written inquiries or correspondence to:
TextbookWheel
PO BOX 241371
LITTLE ROCK, AR 72223
PLEASE NOTE: For shipping address information refer to your order confirmation.
Is there a limit to the number of books you buy?
Maybe! If you have more than 5 copies of a title you must e-mail us first at info@textbookwheel.com for approval. We may be able to buy larger quantities but have to research it first. You may not receive payments for any books you ship to us that exceed the pre-approved amount.
Is there a time limit on shipping the book(s)?
Yes. To insure you get the amount quoted you must get the book(s) in the mail within 48 hours of your confirmation. Simply pack the book(s) securely, affix the postage label and ship it to us. If you don't make it to the post office within 48 hours you can create a new order for that book.
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| U.S. Postal Service + Insurance |
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| U.S. Postal Service |
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| My own shipping |
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What books do you purchase?
- Textbooks
- Lab Manuals - no writing or missing pages
- Study Guides - no writing or missing pages
- Student Solutions Manuals
- Working Papers - no writing or missing pages
- Annotated Instructors Editions - purchased at a percentage of quoted price
- Instructor's Editions - purchased at a percentage of quoted price
- Free/Complimentary Copies - purchased at a percentage of quoted price
- Fiction / Non-fiction
Are there books you do not purchase?
- Water damage or bad stains or bad odors
- Missing pages, torn pages, missing covers
- Missing or obscured text
- Excessive writing or highlighting
- Mold or mildew
- Used access codes/ pass codes that are required
- Custom editions
- Preliminary editions
- Test papers / Test Banks
- Partial sets (i.e. one volume when it is two volume set)
- Damaged books that would prevent normal use
Do you buy Instructor Editions?
Yes we do. However, to insure you receive the correct payment, be sure and enter the instructor edition ISBN and not the student ISBN. The Instructor Edition ISBN should be on the copyright page inside the book and labeled as such
Do you buy International Editions?
If you send an International Edition instead of the U.S. edition we will evaluate the value of it upon receipt and inform you of the payment, if any, you will receive for it. If we determine the book to have no value it will not be returned to you.
What about CD-ROM's and other Supplements that came with the book?
If your book indicates that it comes with a CD-ROM, DVD, cassette, workbook, or some other supplement, do your best to insure those supplements ship with the book. If you do not have the supplement(s) your quoted price could be up to 30% less. We cannot return any books to you. If you have any concerns about this prior to shipping, e-mail us at info@textbookwheel.com.
Does condition matter?
Yes it does. A book must be in good or better condition. This means no water damage, no missing or torn pages, no loose bindings and the cover intact. The book can contain some writing or highlighting, but if excessive that could affect the price paid. If a book is received in a condition deemed unacceptable, the price will be adjusted accordingly and in some cases no payment will be made at all. We cannot return any books to you.
Does condition matter?
Yes it does. A book must be in good or better condition. This means no water damage, no missing or torn pages, no loose bindings and the cover intact. The book can contain some writing or highlighting, but if excessive that could affect the price paid. If a book is received in a condition deemed unacceptable, the price will be adjusted accordingly and in some cases no payment will be made at all. We cannot return any books to you.
What about calculator condition?
The calculator must be supplied with the cover, no scratches on the screen and in good working condition. If a calculator is received in a condition deemed unacceptable, the price will be adjusted accordingly and in some cases no payment will be made at all. We cannot return calculators to you.
What if my book is NOT FOUND?
If you search for a book and receive the NOT FOUND message but feel certain you have a good book, send us an e-mail with the ISBN, Author, Title and Edition of the book and we will give you a quote.
Do you price match?
Yes! You can send us an e-mail with the website that is paying more and we will let you know if we can beat their price.
What if you reject my book due to damage or otherwise?
You are shipping your books at your own risk. Rejected books cannot be returned.
What happens if my shipment never arrives?
Please see TextbookWheel USPS Disclaimer and Shipping Options Information for information on lost packages.